Customer Support

We’re here to help!

At Paradise Souvenir, we are committed to providing you with the best experience. Whether you have a question about your order, shipping status, or just want to say hello, our team is ready to assist you.

1. Contact Options

💬 Chat with Us (WhatsApp) For the fastest response, send us a message on WhatsApp. We are happy to help you in English or Spanish! +1344231212 Click here to chat: [Enlace a tu WhatsApp API]

📧 Email Us For detailed inquiries or order issues, please email us at: support@paradisesouvenir.com We aim to respond to all emails within 24 hours (Monday – Friday).

2. Business Hours

Our support team is available during the following hours (Pacific Standard Time – PST):

• Monday – Friday: 9:00 AM – 5:00 PM

• Saturday & Sunday: Closed

(If you message us outside these hours, we will get back to you first thing the next business day!)